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Quality

After-Sales Service

Uv curing hose is a kind of glass fiber material pre-impregnated in the factory. In the use stage, because the installation of the CIPP hose on site must be successful once, there is no possibility of repeated operation, so how to regulate the operation, adjust the appropriate pressure inflation, control the curing speed, control the resin heat release, and judge the curing degree is a cross-industry professional work. This construction requires the presence of technicians with experience in composite materials, water supply and drainage, and trenchless restoration construction.

Zhejiang Youwei New Materials Co., Ltd. has set up a professional after-sales service team, led by technical experts who have been deeply engaged in the trenchless repair industry for more than 10 years, standardized construction norms, good professional quality, to provide customers with professional, easy to operate, controllable operation process training and service work.

The company has set up the after-sales technical training department, to provide customers with the implementation of repair project training: frontline staff to conduct basic repair technology training; Training middle-level employees to solve the technical difficulties of the original pipeline treatment and repair, accumulating experience; Provide full quality management consulting services for the overall project, and how to integrate various repair methods for difficult projects to complete the repair project.

Our Commitment

At Zhejiang Youwei New Materials Co., LTD., we know the importance of after-sales service. We are committed to providing excellent after-sales support to every customer to ensure that you always enjoy high quality service in the process of using our products.

Scope Of Service

Our after-sales service covers the following areas:

  • Product consultation and support

    Our professional team will answer your questions about product performance, usage and maintenance to ensure you have a comprehensive understanding of the product.

  • Technical support

    If you encounter technical problems, our technicians will provide solutions in time to ensure the normal operation of your products.

  • Problem solving

    If you encounter any problems or problems in the process of using the product, we will do our best to help you solve and ensure your satisfaction.

Service Strength

We have an experienced and skilled after-sales service team with the following advantages:

  • Professional training

    Our team members are professionally trained, familiar with product knowledge and technical details, and can provide you with accurate service.

  • Fast response

    We will respond to your request in the shortest possible time to ensure that your problem is resolved in a timely manner.

  • Innovative solutions

    Faced with complex problems, we will provide innovative solutions to ensure that your needs are met.

Service Process
  • Contact us

    In case of problems, you can contact us by phone, email or online message.

  • Problem confirmation

    Our customer service team will understand your problem in detail and respond quickly.

  • Technical support

    If you need technical support, our technicians will provide detailed solutions, or arrange on-site service.

  • Problem solving

    We will continue to follow up to ensure that the problem is satisfactorily resolved and that you are satisfied with our service.

Contact Us

If you have any after-sales service needs or questions, please feel free to contact our customer service team:

  • Tel

    17348514982(Mr. Zou)

  • Email

    zoutiancheng@zj-youwei.com

Copyright @ 2023 All Reserved Zhejiang Youwei New Materials Co., Ltd  |   浙ICP備2021020885號 Technical Support:杭州萬企